The Challenge
A prominent Resort & Casino in Southern California faced a serious security breach due to outdated WordPress software & lack of website security measures.
The internal IT team had not been consistently maintaining their WordPress website, which unfortunately left it more susceptible to potential security breaches.
The website was essential for the resort & casino’s operations, as it serves as the hub for paid marketing campaigns, reservations & customer engagement.
During a critical period, the website was infected with malware, which replaced content with Russian text and disrupted customer trust. The breach caused:
- Broken pages & compromised user experience.
- Potential lost bookings & revenue due to security concerns.
- Reputational damage, instilling customer doubts.
Emergency restoration services were required, leading to a costly & stressful recovery process.
The Solution
WP Site Protection immediately stepped in to remove the malware and restore the website’s functionality. The team implemented several protective measures:
- Malware Removal: Quickly eliminated the infection & secured the site.
- Firewall Installation: To prevent future attacks and protect sensitive data.
- Comprehensive WordPress Maintenance: Bringing all WordPress software, plugins, databases & themes up to date, significantly reducing vulnerabilities.
The Resort & Casino subscribed to WP Site Protection’s PROTECT plan, ensuring proactive, regular maintenance to prevent future issues.
The Results
The Resort & Casino now benefits from a fully secured & smoothly functioning website without further interruptions. If WP Site Protection had been implemented earlier, the costly restoration efforts could have been avoided.
Since joining the PROTECT plan, the Resort has enjoyed consistent website reliability, particularly during high-traffic periods, strengthened customer trust, and the peace of mind that their site is continuously protected and maintained.
About WP Site Protection
WP Site Protection is a USA-based WordPress maintenance and security service provider with a mission to protect all WordPress websites from the two most prevalent threats: obsolete technology and security vulnerabilities. With over 15 years of WordPress experience, WP Site Protection helps to secure its client’s online sales operations, revenue, customer data, and overall online reputation.